If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. Like others have said, if you have a virgin media smart hub, get one of these. BT parental controls prevented me from accessing various websites including Amazon, ebay and Lloyds Bank. BT is not responsible for any of the site categorisations – this is done by our third-party specialist vendor. They definitely worked back then. The default PIN is 1234. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Sorry you can't get the Parental Controls to work. Search for proxy sites. In the Echo's Wireless Network setup screen in the app, type in the name of your BT Home Hub network and the password you use to allow devices to connect to the network. They worked fine until we moved house and were provided with a new hub. 3. The easiest way to access the BT Smart Hub Manager is to type 192. I've also got a Wi-Fi disc setup. There’s a lot of ways round it but I don’t think the BT router can really achieve these. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Help us improve our process for when you experience home Wi-Fi issues. Compatible line required otherwise £49. Then we’ll switch off the Mini Hub. We deliver our Fibrefast Full Fibre Broadband directly to your door. So if anyone has a more elegant solution then. It’s also important to consider installing anti-virus software and parental controls:I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. If you run into difficulties or have a question about BT’s products and services, join our community and. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. So far there’s no major reason to upgrade to the Home Hub 5. 168. This is a fault only on the internal (home) connection of the home hub. Search Active discussionsLogging into a My BT account with a BT ID. Click the Settings tab, at which point you’ll be asked to enter your admin password. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. This will give you access to the BT Home Hub’s settings screen. BT Home Hub Parental Controls causing Script Errors. BT. The Netgear does the job I bought it for and I am happy with the speeds I get when multiple devices are connected. I decided to change this back. 5. Network IP on Macbook now shown as 192. Tap the three-dot icon in the top. (13 pages) Switch BT Home Hub Quick Start Manual. Only 5% of new BT customers signed up, 8% opted in for Sky and 4% for Virgin Media. BT Parental Controls allow you to restrict certain types of websites on. . This morning i plugged in the new hub, set it up etc and noticed it wasn't quite behaving normally. Hi Trendy. You also have. To check if your Content Controls are active at any time, just repeat steps 1-5. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. If its a Windows computer you are using, then type this at the address prompt. Simply follow the steps below. 99 connection charge may apply. Email; Billing. For example, you can control your children's internet use when you're not about. For new Fibre Essential customers that sign up for 24 months. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee S/W on every device in a secure way makes it a non-starter. The Parental Controls feature allows you to manage internet usage by blocking access per device, blocking specific sites per device, and by setting a schedule for a device. Key points. Short of locking away the hub and. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Go to the WiFi Controls dashboard. It takes into account the first part of the site address, such as; "and not the information after this. Getting your T8 set up at first use. 02. If the MAC address is changed, then there would be no connection. Scroll down to BT Web Protect and click Switch on BT Web Protect. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Re: Parental Controls - Time restrictions. All worked fine after that until this morning, when certain websites are blocked yet again by (you've guessed it) blue screen DNS server/BT Parental controls. Then we’ll switch off the Mini Hub. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. The default PIN is 1234. Parental Controls set-up tutorial for BT Internet ConnectionsHi I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). BT Parental Controls. Since moving house my BT parental controls are not working. Configure your home hub to not do DHCP on your network anymore. - record clips and take snapshots of what’s happening when. By default, Restrictions will be turned off. Parental control pin. Mumsnet Logo. BT Parental Controls assess each site that is accessed on your home connection. Values are below, however, its not working and access is NOT restricted. To find out how to use it, just click on the dropdown for your Hub. These filters will. Scroll down and click Your Security. You have been temporarily locked out. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. If you’ve got an older model then you can simply swap the routers around and use the new wireless SSID and password assigned to the Hub 5. TP-Link Deco M5 review: What you need to know. Page 1 We’ve set light parental controls You can change these by logging in to Hold the power button down for ten Just reset your Mini. This will give you access to the BT Home Hub’s settings screen. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 4. Payment by Direct Debit. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. There doesn't seem to be any way to set parental controls at all. 2. 11ac system, the Asus ZenWifi AC (around £250), which. However some of the childrens devices can connect to wi fi during this time even though I switched off. . . Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Turning off BT Parental Controls temporarily Should you wish to turn off your BT Parental Controls at any time there's a simple way to do this whilst keeping your settings, should you wish to reactivate Parental Controls. Click on the device from the list. Your child could use it to escape. Clicking on "Manage BT Parental Controls". If you’ve not changed it previously, it. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. On December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Find ‘Manage your extras’ towards the bottom of the page. Use your parental control PIN to control access to programmes with an age rating. Email; Billing. See how to set up BT Parental Controls and which sites to block. Installing and Using OpenWrt. Unless of course you have the extra BT Complete Wif black disc, as. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). . . Save up to £305 on our VIP package. BT website deletio. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. BT Parental Controls can help limit the potentially harmful content that your children watch online. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. I have setup the parental control using the firewall rule, with time restrictions. It's free for all BT Broadband customers. Once it’s charged, you’re ready to go. BT Parental Controls is a network based solution designed to help parents protect their children online. 5hrs trying to figure this out. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. For example, you can control your children's internet use when you're not about. Sort it out BT this is not responsible behaviour in a lockdown. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. BT Virus Protect works on compatible PC/MACs. You might be asked to make a £1 payment. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Select Control wi-fi access for your devices to manage your screen time online. Activation will take place automatically and households are automatically. It works by looking at the main purpose of the site. Please try after 15 minutes. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. 11ac standard. com & Community; Broadband. 1. Search Active discussions Logging into a My BT account with a BT ID. Welcome to the community! EE provides all Home Broadband users with a subscription to Norton Family. If you haven’t got an account click the ‘Sign up’ button. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. Click the Settings tab, at which point you’ll be asked to enter your admin password. This is infuriating me and it's a real flaw in the soft. ive checked settings and parental controls is disabled. I have spoken to BT helpline several times and they keep asking me to switch the hub on and off and insist they are active . Open a new web browser. Hi BT Community My parental controls do not work. Next, select the first device that you want to control and choose the days and times for which you want. With the power to block unsuitable sites from every device that connects to your BT Home Hub, you can have peace of mind when online. I have seen other posts with similar issues and have tried the solutions recommended. The parental controls have not worked since it was connected. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. BT Home Hub 5. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Or so the hype and reviews intimated. You can change it at any time. . Protect your BT Home Hub. Thanks!Parental Controls not working. My BT broadband parental control is suddenly broken for more than 1 week now. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Hi @Javid, Thank you for posting and welcome to the Community. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. After you have done that, then restart the home hub so you get a different public IP address. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. Getting your T8 Mini set up at first use. Re: Amazon Firestick stops working with BT parental controls. The issue I'm having is tha. . 99 connection charge may apply. Hi - we have used BT parental controls on our home wifi for over year with no problem. BT not taking their responsibilities seriously when it comes to parental controls. 00. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. Pack your Mini Hub with all cables and instructions into the original box. Home network (24 pages) Switch BT Home Hub Quick Start Manual. Some more links on the ISP's blocking content (Virgin & BT Customers):BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. The only solution I can find is to forget the wifi. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. . Page 6 With BT TV, there’s something for everyone, including complete Library With BT TV, you can add bolt ons to. 5. Also don’t know which part of the restrictions, I just deactivated it completely. Forgotten Username or Password? Register now! If you haven't already registered, now is a good time to do so. Installing and Using OpenWrt. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. Monitoring gives you a much clearer picture of what your child has been viewing online. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. Keep your software up-to-date. Upgrade your router with a BT Fibre deal. You can change it at any time. Tap Activate Parental Controls. - talk to your family with two-way audio. Then we’ll switch off the Mini Hub. If you are not able to. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Welcome to BT’s official support community. You can change it at any time. 1 pro on two machines with the same issue). Tap. Press then go to (Settings) (at the top right of your screen) and selectBT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. To find out how to use it,. Reply. Our customisable filters let you tailor internet access to suit your needs. For BT Access Control to work you need to switch it on. This Mini Hub’s yours to keep Keep it somewhere safe. I'll send you a private message so you can send over your details to the moderation team. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Just log in to. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. Includes a BT Home Hub (unless BT has already provided you with one). I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. 2 Contents Set-up summary Set-up summary 2-3. Then select Modem Mode > Enable Modem Mode > Apply Changes. For example, you can control your children's internet use when you're not about. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. All you need to know about your BT Business Smart Hub. Get started today Set up your card in minutes. Setting up. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. . Use your parental control PIN to control access to programmes with an age rating. 07:00 - 07:30, 3:30 - 4:30, 7:30 - 8:30) I have moved to Sky and was surprised that. In our 30m test, 802. Price from month 25 currently £36. A site is being blocked incorrectly by BT Parental Controls. Coverage, 2 Gigabit Ports per unit, WiFi Router and Extender Replacement, Works with Alexa, Parental Controls, 2 - pack. Hub firmware version is v0. 1. Payment by Direct Debit. You can use it to totally protect anyone in your home, or lower. Clicking on "Manage BT Parental Controls". Norton Family. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. TalkTalk rolled out a parental-control system two years before the government required it and has had much better take-up of its offering, with 36% of customers signing up for it. 1 into your browser and enter the password printed on the bottom of your Hub when prompted. 31K subscribers. USB Mouse and Keyboard Connect a mouse and/or keyboard to your DroiX® device, via USB. You'll find it on the back of the Hub if you haven't updated it. I have BT Fibre with Smart Hub 2. Press the Xbox home button. I am trying to override a blocked site but BT. The parental controls offered by BT are inad. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Unfortunately there is no way of setting it up those controls on a Business Hub. The Home Hub 3 is a stylish, compact router that comes free with all BT broadband services but it’s also available to buy. Compatible line required otherwise £49. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Re: Smart Hub 2 - control wifi access open to abuse. I have tried everything, help pages on BT. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. My only criticism is the 5G signal gets weaker about 12 to 15 feet away which is the nature of the beast. Parental controls wont turn off. Failing to be able to help, I am asking the BT Community for help on this issue. Scroll down to the 'My Extras' section and click Manage in the 'Parental. Failing to be able to help, I am asking the BT Community for help on this issue. Select the child's account to their profile. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab“@TherionWare Hi - If you open a browser and enter 192. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Children's experiences online are unique and constantly changing. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they offer age-appropriate content for children to watch as well. This means no unauthorised devices can access your wireless network. I have setup the parental control using the firewall rule, with time restrictions. They work on all other devices (all apple). Updates software etc but still get asked for pin only happens on subscripton channels. It's really easy to set up BT Web Protect. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. any ideas why or do I just need to change it to go off at 9. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. Values are below, however, its not working and access is NOT restricted. Is this a Parental. 1. By using Broadband Backup, your BT Mobile parental controls will apply. indd 1 06/06/2017 08:54. You will be activated with the 'light' filter setting. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. This fault was really tough to figure out. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. READ: BT Home Hub 5 hands-on. 2. We’ll be ready to activate it. 99 a month. Values are below, however, its not working and access is NOT restricted. Parents should be aware that devices using a data connection such as 3G or 4G won't be protected. Welcome to BT’s official support community. I think it had an impact, as. For some On Demand programmes, you may need to enter your payment PIN to confirm payment before watching. A gamer's hub. I upgraded my package to the 250 mbs. Trouble is, I can't see. READ: BT Home Hub 5 hands-on. Parental controls wont turn off. Parental controls on your home broadband. Remember that parental control settings are only one part of online safety. - record clips and take snapshots of what’s happening when. 30?BT BT include parental controls within their broadband package. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. All Wi-Fi devices have a MAC address and MAC Filtering is a great way to make a Wi-Fi connection more secure. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. 1. Take control of 3. Type 192. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has. (7 pages) Switch BT smart hub User Manual. We’ll be ready to reactivate it. It's quick and it's free! It's really easy to set up BT Web Protect. $85. Use your parental control PIN to control access to programmes with an age rating. Scroll down and click the Manage your extras button. 0:37. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Recently we realised that they weren't working on the home iMac. 16. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. Open the web browser on any device, preferably a PC or laptop, and type 192. I have restarted the Smart Hub but still does not work. If you run into difficulties or have a question about BT’s products and services, join our community and. How to use Quick Support. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. My online account says it's activ. You’ll be asked if you want to Activate Parental Controls, select OK. With BT access controls you can manage how your device accesses the internet during certain times of the day. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. My online account says it's activ. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. I am considering moving to BT Infinity (from EE). Money. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. The surprise being I've never installed these, configured these or done anything with them at all. I was with BT for internet. Compatible line required otherwise £49. You have had too many unsuccessful attempts to login.